The owner of the online store cbdstation.ee (hereinafter the Online Store) is Scrapolja OÜ (registry code 14779062) located at Narva, Ida-Virumaa, Estonia.
Validity of the sales contract, goods and price information
The sales conditions are valid when purchasing goods from the Online Store.
The prices of goods sold in the Online Store are entered in euros and indicated by the goods. A fee for delivery of the goods is added to the price.
The fee for delivery of the goods depends on the location of the buyer and the method of delivery.
The delivery fee is displayed to the buyer when ordering.
Information about the goods is provided in the Online Store directly next to the goods.
Placing an order
To order goods, you must add the desired products to the shopping cart. To place an order, fill in the required data fields and select the appropriate method of product delivery. The amount of the fee will then be displayed on the screen, which can be paid by transfer.
The agreement enters into force upon receipt of the amount due to the current account of the Online Store.
Online Store cbdstation.ee only accepts euros.
If the ordered goods cannot be delivered due to the end of the goods or for any other reason, the buyer will be notified as soon as possible and the money paid (incl. Delivery costs) will be refunded immediately, but not later than within 14 days of sending the notice.
Delivery
The goods are sent to Estonia, Finland and Latvia.
Shipping costs are borne by the buyer and the corresponding price information is displayed next to the shipping method.
Shipments within Estonia from standard products usually arrive at the destination specified by the buyer within 10 working days from the entry into force of the sales contract. Delivery outside Estonia takes place within 14 calendar days. In exceptional cases, the right to deliver the goods within up to 45 calendar days.
Right of withdrawal
After receiving the order, the buyer has the right to withdraw from the contract concluded in the e-shop within 14 days.
Opened goods can not be returned.
In order to return the goods, an application for withdrawal from the purchase of the goods must be submitted and sent to the e-mail address sbdstation@mail.ee no later than within 14 days of receipt of the goods.
The costs of returning the goods shall be borne by the buyer, unless the reason for the return is the fact that the item to be returned does not correspond to what was ordered (eg a wrong or defective item).
The buyer must return the goods within 14 days of submitting the application or provide proof that he has handed over the goods to the carrier within the aforementioned period.
Upon receipt of the returned goods, the online store shall return to the buyer immediately, but not later than 14 days after receipt of the returned goods, the fees received from the buyer under the contract.
The online store may refuse to make refunds until the item that is the subject of the contract has been returned or until the buyer has provided proof that he has returned the item, whichever is earlier.
If the buyer has explicitly chosen a delivery method different from the cheapest usual delivery method offered by the Online Store, the Online Store does not have to reimburse the consumer for a cost that exceeds the cost related to the usual delivery method.
The online store has the right to withdraw from the sale transaction and reclaim the goods from the buyer if the price of the goods in the online store is marked significantly below the market price of the goods due to a mistake.
Right to file a claim
The buyer has the right to contact the Online store within two months at the latest by sending an e-mail to info@cbdstation.ee
The online store is not responsible for defects that have occurred after the delivery of the goods to the buyer.
If the goods purchased from the Online Store have defects for which the Online Store is responsible, the Online Store will repair or replace the defective goods. If the goods cannot be repaired or replaced, the Online Store will return all fees associated with the sales contract to the buyer.
The online store shall respond to the complaint submitted by the consumer in writing or in a form that can be reproduced in writing within 15 days.
Processing of personal data
The online store uses the personal data entered by the buyer (incl. Name, telephone number, address, e-mail address, bank details) only to process the order and send the goods to the buyer. The online store transmits personal data to transport companies in order to deliver the goods.
Dispute resolution
In case of complaints about the online store, the buyer shall contact the store via e-mail info@cbdstation.ee